Contact
How can we help?
Send a clear description of the issue and the relevant account or generation details so the support team can investigate efficiently.
Email support
For account, billing, generation, or technical questions, email our support team.
support@getaiagefilter.comResponse time depends on the type of request and the information available. Generation and billing investigations may require additional account verification.
Information to include
- The email address associated with your PhotoMotion AI account.
- The generation ID, model name, approximate time, and error message for a failed request.
- A payment or invoice reference for billing questions, without sending full card details.
- The affected URL and a description of the rights, safety, or policy concern when reporting content.
Safety and rights reports
Reports involving impersonation, unauthorized likenesses, copyrighted media, illegal content, or other policy concerns should identify the affected material and explain the reporter's relationship to it. Do not email passwords, authentication codes, full payment card numbers, or other unnecessary sensitive information.
